1. We ship orders ONLY within confirmed addresses in India

2. Shipping is FREE for orders with a  value greater than Rs.1700/-

3. We ship via BlueDart / FedEx / DHL only.

4. Shipment will take place within 7 working days of placement of order.

5. We will inform you if a product ordered by you is out of stock and in that case we will be glad to provide a full refund of amounts paid by you should you decide not to wait for us to fulfill your order.

6. We shall make every effort to ensure that you receive your order in perfect condition and your package is delivered in a timely fashion. Should you find that the package being delivered to you has been tampered with please refuse to accept delivery and inform us immediately at info@kaweco-pen.in

7. In the case of the above, we will replace the order to you at no further cost to you.

8. All items will be shipped ONLY to the shipping address mentioned by you when placing the order and in your order. Each shipment will contain a copy of the invoice with full value paid by you even if it is a gift you are shipping to someone. This is in accordance with the Tax Regulations in India.